Bertazzoni Universal Dishwasher Trim Kit

Bought the incorrect handle and trying to return it has been impossible. I would think Wayfair would provide a positive customer return experience. Lots of time spent trying to get a shipping label, was told communication was needed with the manufacturer. Had I known Wayfair was the "middle man" and the handle was not coming from their warehouse, I would have not purchased from Wayfair. Still waiting for a response and a shipping label, continually getting ignored.