Worth the wait!

Purchased brand new, installed in new house on October 1st, hasn’t worked a day! Had to get a service repair person over, needed “new board” it was just installed today…..we will see….. very disappointed.

Love the ice. Cannot find a door. Will not stop making ice.

We have this ice maker in a Trophy room where we entertain a lot of people. Everyone loves the ice, the size and shape!

Thought I was getting the same Monogram product I have had for years. The large odd shaped cubes are awful. Water spews out of the glass when it contacts the the cupped shaped cubes. We are considering putting it on E Bay and getting something else.

Always clear cool ice, dependable, easy maintenance, I like it

When it is making ice properly the ice is great. However it too often makes bad ice and I feel I have to descale it way too often. Even after descaling it can be intermittent gods then bad. It also does not stop. We have to monitor it and turn it off manually. I would assume it would have some sensor to prevent it from overflowing

Horribly loud, poor ice scoop rest, ice cubes size is too large for narrow glasses and water bottles

So far so good. It was easy to hookup and the ice maker filled up the reservoir in no time. Now we just need to see about the unit’s reliability for the long term.

We owned a prior GE undercounted ice maker for 14 years. I cleaned it regularly and never had one problem with it. Fast forward, we had this very expensive ice maker installed a few months ago and the "top hat" cubes sound like cue balls dropping. I kid you not. You can hear it from all over the house. And another problem is when the cubes drop into the bin, they line/stack up against the door. When you go to scoop them out, they fall out on the floor.... But the worst thing, was when I discovered (bent down low enough to see) mold all the plastic parts and it was even on the sides and interior door. That was when it was about 2 months old...3 months ago. We NEVER had mold on our old one....now I have to clean with bleach water every week or so. Ridiculous. Hope we don't get sick.......