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Customer Reviews

4.6

Rated 4.6 out of 5 stars.

21967 Reviews
16,781 5 star reviews5
16781
3,056 4 star reviews4
3056
962 3 star reviews3
962
462 2 star reviews2
462
706 1 star reviews1
706

Customers say

Customers consistently praise the product's exceptional comfort and firmness, finding it supportive yet plush. Many highlight its excellent value for the price, noting high quality for the cost. While some found the firmness slightly higher than expected, overall satisfaction remains high.

AI-generated from customer reviews

Showing 1-10 of 21967 reviews

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Rated 5 out of 5 stars.

ChristyOak Grove, LA

Great mattress! Super comfy! Fluffed right up!

07/02/2025

Rated 2 out of 5 stars.

MichelleClifton Park, NY

When our mattress arrived and we opened it up. The mattress was stained. I called and the only way I could return it was to send it back. With it being shrink wrapped that was impossible. So they gave us some money back but the stain is still there.

06/26/2025

Rated 1 out of 5 stars.

DavidOrlando, FL

Mattress came with stains on it. terrible customer service..they just say they will reach out from the vendor within two business days. When I heard back from them via email, they said I need to send them pictures. Then I sent them pictures and two days later they email back saying they need a picture of the mattress tag. Why didn’t they tell me that when they asked for picture

06/23/2025

Rated 5 out of 5 stars.

TrishaCA

Mattress Size:Queen

This is very comfortable for the price!! I got the bed frame from Wayfair as well

06/17/2025

Rated 5 out of 5 stars.

Anonymous

Mattress Size:Full

Great mattress! We purchased the full size for my teenage daughter. It completely expanded in less than 48 hrs. It is great quality for the price. The cooling gel and memory foam are just right. It’s not firm and not soft. Great mattress!

05/26/2025

Rated 1 out of 5 stars.

KatharineVA

Mattress Size:Queen

Disgusting. Arrived with old blood stains vs mold down the center of the mattress. Called Wayfair and originally was told I would have to dispose of it myself (it's a queen mattress) then when I said it won't fit in my car and I shouldn't have to pay to dispose of it the manager incorrectly assigned for it to be taken by Fed Ex who won't accept it as a return since it's out of the box and now too big to fit in a box now that it has expanded. So I called back again and am still waiting for it to be picked up. Poor quality and even worse customer service. Super disappointing.

05/24/2025

Rated 5 out of 5 stars.

LesNY

Mattress Size:Queen

This mattress is SO comfortable! Not too soft and not too firm, just perfect. As soon as I opened it, it took its form, the corners were a little deflated at first but we punched them and steamed them they look great and full now and it hasn’t even been 24 hours. I took a small nap and would 100 recommend!

05/17/2025

Rated 5 out of 5 stars.

BrunoPhoenix, AZ

Mattress Size:Full

Amazing mattress. Open it and it expands to a sturdy and comfortably firm mattress. My guests will be happy with my newly renovated guest room

05/06/2025

Rated 5 out of 5 stars.

Anonymous

Mattress Size:King

Shipping was accurate and very fast the mattress is comfortable as well

05/05/2025

Rated 3 out of 5 stars.

LisaLas Vegas, NV

Mattress Size:King

So I accidentally ordered a king size mattress and whey I came I was happy it was nice, a little hard not as firm as aspected. But I order the queen is what I need I get the queen and the queen was a disappointment because it didn’t open up all the way to the 12 inches in the corners, all of the corners are flat. The bed is really comfortable very soft compare to the king. I just wished the sides fully opened up. I will add pictures of the queen and king so u can see the difference.

04/09/2025

Wayfair Sleep™ 12" Medium Cooling Gel Memory Foam Mattress

ByWayfair Sleep™
$385.99 was$599.9936% Off
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{MONTHLY_PAYMENT}$65/mo. for 6 mos.suggested payments with the Wayfair Credit Cardsuggested payments with the Wayfair Credit Card
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Earn $19.30 in rewards, with 5% back¹, plus more exclusive perksEarn $19.30 in rewards, with 5% back¹, plus more exclusive perks

Mattress Size:

King

FREE 1-Day Delivery

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43215

(Order within 4 hrs 7 mins)

Services

Get Everything You Need

Wayfair Sleep™ 12" Medium Cooling Gel Memory Foam Mattress

Wayfair Sleep™ 12" Medium Cooling Gel Memory Foam Mattress

$385.99

Hypoallergenic and Waterproof Fitted Mattress Protector

Hypoallergenic and Waterproof Fitted Mattress Protector

$23.99

Buy Both: $409.98

At a Glance

  • Wayfair Verified

  • Cooling Technology

  • Compatible with Adjustable Base

  • Moisture-Wicking

  • Breathable Construction

  • Mattress Edge Support

  • Low Motion Transfer

  • Medium Firmness

  • Shop Sustainably: CertiPUR-US® Certified

  • Mattress Thickness - Top to Bottom: 12 ''


About This Product

Whether you're upgrading the mattress in the master suite, or giving the guest bedroom a quick refresh, this 12" memory foam mattress is here to help you get the sleep you need! Crafted with four layers of hypoallergenic gel memory foam, this piece features low motion transfer and a medium feel, so it's perfect for sinking into after a long day. Plus, it features cooling technology and a breathable design to help you keep cool while you sleep. This mattress arrives compressed inside a box, so we recommend giving it time to expand to its full size. A 10-year warranty protects this piece.

Features

  • Gel and green tea memory foam keeps sleep cool and fresh
  • Multi-layer design offers comfort and support
  • CertiPUR-US certified for safety and durability
  • Fits adjustable and standard bed frames
  • Enhanced airflow helps regulate temperature
  • Includes 2" gel foam, 2.5" soft foam, 5.5" base foam
  • 8" overall mattress height
  • 10-year warranty

Mattress Size: King

Mattress Overall
76'' W X 80'' L
Mattress Thickness - Top to Bottom
12''

    Details

    Comfort Level
    Medium
    Mattress Top Type
    Tight Top
    Foam Type
    Gel Memory Foam
    Specialty Foam Infusion
    Charcoal infused
    Box Spring Included
    No
    Compatible with Adjustable Bed Base
    Yes
    Mattress in a Box
    Yes
    Cover Material
    Jacquard
    Removable Cover
    No
    Number of Layers
    3
    Weight Capacity
    500 lb.
    Cooling Technology
    Yes
    Cooling Type
    Gel Foam or Gel Infused Foam
    Breathable
    Yes
    Moisture Wicking
    Yes
    Low Motion Transfer
    Yes
    Mattress Edge Support
    Yes
    Reversible
    No
    Handle(s) Included
    No
    Product Care
    Spot clean
    Product Type
    Gel Memory Foam
    Imported
    Yes
    Mattress Topper Fill Material
    Gel Foam
    Mattress Layer Details
    Memory Foam
    Foam Cell Type
    Open Cell
    Wayfair Verified
    Yes

    Certifications

    Consumer Product Safety Improvement Act (CPSIA) Compliant
    Yes
    Fiberglass Warning
    WARNING: Do not remove the mattress cover under any circumstances. Removing the mattress cover will damage the fire protection and pose health and safety risks.
    Sustainability Certificate(s)
    CertiPUR-US® Certified

    Warranty

    Commercial Warranty
    Yes
    Product Warranty
    Yes
    Warranty Length
    10 Years
    Full or Limited Warranty
    Limited
    Warranty Details
    Defects Only

    Documents

    • Installation And Assembly (pdf)

    100-Night Free Trial

    We believe in great sleep, guaranteed.

    That's why every mattress you purchase from Wayfair comes with a 100-Night Trial. Adjusting to a new mattress takes time, so try yours for up to 100 nights. If you don't love your new mattress within the first 100 nights, contact our mattress experts to arrange a return. Please note this excludes Mattress Toppers, Crib Mattresses, Air Mattresses, and Open Box Mattresses, and you may return or exchange a mattress once per order.

    Learn More