Terrible experience — avoid Wafaire I had an awful experience with Wafaire. My product arrived damaged, and when I contacted customer service immediately, they offered a refund — but only if I paid for return shipping. I even asked to speak with a manager, but they still wouldn’t make an exception. I cannot believe they would ship out damaged goods and then stick the customer with the bill. Completely unacceptable. I will never do business with Wafaire again, and I highly recommend others stay away.