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Rated 1 out of 5 stars.
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Rated 1 out of 5 stars.
I recently placed an order with Wayfair, but upon receiving the item, I discovered that the fabric has visible mold. This is completely unacceptable as it poses a health risk and is not safe for use. Given the hazardous condition of the product, I am requesting a full refund immediately. I have attached photos as proof of the issue. Please advise on the next steps for returning this defective item. I expect a prompt resolution to this matter, as mold exposure can be toxic. Please confirm the refund process at your earliest convenience.