East Bay 36'' W 6 - Drawer Dresser

Since I purchased this really nice bedroom set, I have constantly been on the phone with support. I loved it when I saw it in a furniture store. Note to self-purchase it from the furniture store. This arrived badly damaged. Then the manufacturer had the nerve to tell me if it was on the back, you could not see it. I am like, but I purchased a new dresser with NO DAMAGE UNLESS I DO IT. AND IT WASNT CHEAP EITHER. So, do you want to pay your hard-earned money on something and when you get it, its damaged This out of the whole order was the worst. It was scratched up, about to chip at the bottom on both sides. So buyer beware. If it wasnt a hassle to pack it back up, i would send it back. Oh, and the directions for assembly were horrible. I recommend this set. Just do not order it, but get it from a furniture store to deliver and set up so they can take it back if its damaged. I would upload photos, but they are on my phone, and this is my computer. UPDATE I got my replacement after a month, and guess what It was DAMAGED as well. The delivery people took it out of the box, and it was messed up on the back. This means the back panel was broken, and the place where the screws were it was broken as well. I am waiting to hear from the manufacturer again because he told me it was not damaged. I asked him the same question. I want a new undamaged dresser. More to come.

I ordered two Chest of drawers, both of which arrived damaged. Wayfair was helpful in providing a discount on 1 of the 2 Chest of drawers, I decided to keep. They also replaced the one that I decided to return. I was told that I would need to repackage the item and they would arrange for pick up, at no cost to me. However, after agreeing to those terms and making plans for the exchange, I was told to keep the damaged item and dispose or donate, which was a small hassle, especially after the repackaging. After that, the replacement item also arrived with issues. The back of the item arrived with several loose screws. I took pictures but didn't even bother to make a claim, because I just wanted to be done. The truth be told, I should received some discount for that and having to complete the manufacturing of the item.

This dresser was packed extremely well! The color was true to the picture ( I ordered the cappuccino color). There were nicks along the edges and the backing and bottom material were flimsy. The drawers are a bit hard to open and close. The price does not match the quality.

Wonderful piece of furniture! Thanks

Parts of the drawers were missing stain, it wasn't super noticeable but come on. It also had a chip out of the bottom that my husband had to glue back.

This chest is beautiful and roomy. It arrived fully assembled except for the legs which we didn't even install because we wanted it a bit shorter for use in our closet. It had no damage and the delivery team was so friendly and efficient. The top drawers have velvet lining not to snag your delicates which is a nice touch. The drawers are all on wooden slides so they aren't as smooth as some but for the price it's a beautiful, sturdy piece of furniture.

Just what I have been wanting, thank you

I love this piece I love all the drawers

I feel in love with them when I first saw them and was not disappointed when they arrived

My set is five years old and always wanted the tall dresser to complete the set. I found this as an open box for cheap. I figured I would take my chances and I’m glad I did. It is a perfect match and nothing was wrong with it. Could not be more happy with this purchase.