Rated 3.8 out of 5 stars.
Showing 1-5 of 5 reviews
Rated 1 out of 5 stars.
I am at my wits end with Wayfair and their terrible customer service. I purchased a three piece sectional and they deliver two pieces and state in their system that the order and delivery is complete. I placed a replacement parts request for the third piece and they cancelled it! Then I chatted with an unhelpful person who has no clue when or if the third piece is coming but resubmitted the replacement part request. Ten days later an email came and said it was cancelled again and then another email came and said it has been ordered. Got on a chat again, couldn’t say why it wasn’t delivered but that it shows it’s sitting in a warehouse but no movement on the item so it might be here on April 13, one month later than the other two pieces. They said they could supply me with my resolutions !!!! I asked what were they and he sent the same text he had sent earlier in the chat. I don’t know about anyone else but if I spend 2 grand on a sectional sofa I expect it all together. Come get you incomplete sectional along with the ottoman I purchased and refund my money.
Rated 5 out of 5 stars.
I am very pleased with this sectional sofa....it fits my room perfectly and the fabric is soft and cozy, which is what I wanted. The cushions are on the "firm" side which I also like for back support. I am using some colorful pillows to brighten it up, since it is a brown/grayish color. Plan to get a colorful abstract rug for the space also. Very pleased with the quality for the price.
Rated 3 out of 5 stars.
Bought Benchcraft again after having enjoyed another for a very long time. The frame felt lighter and not close to what the old one was. The “feet” are plastic so be sure you don’t over tighten the screws and brake them during assembly. When put together, it looks nice and dimensions are as described. Having this sectional for a few months now, I see that the pillows on the back and on the seat have kept their form which matters to me. Nothing worse than a couch with droopy pillows and sagged seating. It is a tad firm but not uncomfortable. We enjoy the u shape as we can all seat or lay comfortably and enjoy a good movie. All in all, I would buy it again.
Rated 5 out of 5 stars.
Comfortable and easy to assemble!
Rated 5 out of 5 stars.
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Orientation:
Left Hand Facing
Get it Fri, Jul 18 - Mon, Jul 21Â
toÂ
43215
Malak 3 - Piece Upholstered Sectional
$2,030.00
Shavonne Oval Coffee Table
$177.99
Buy Both: $2,207.99
Seat Height - Floor to Seat: 21 ''
Seating Capacity: 6
Fully Assembled
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