PART OF THE MAXI-COSI KINDRED COLLECTION Timeless, elevated, and designed for those with a sophisticated eye, our Kindred nursery pieces weave form with function and a fashion-forward, gender-neutral color palette to provide a sense of tranquility.
I know this review is supposed to be about the product, but after you read about the ordeal I had, you might decide to go with a different crib!! On 2/4/2026 I ordered this crib. For some reason, unknown to me at the time, it was shipped and delivered to Perris, California. I live in south Florida. This was nowhere near my location; it was on the other side of the country! When I wondered where my package was and saw where it had been delivered, I called Wayfair. The rep told me that she was not sure why this had happened but that she was going to reorder it for me. I said that was fine and thankfully was not in a huge hurry to get it. The crib order was replaced on 2/11/2026 and then reshipped-to the SAME EXACT LOCATION a few days later!! (sigh) I called FexEx first to find out what the label said on it, since they are who it was shipped with. They told me that the package indeed said Perris, Ca on it and that I needed to reach back out to Wayfair. So, I called Wayfair back again and the rep I got this time told me what was happening. Apparently, the company that makes the crib was shipping it to the Wayfair warehouse in California, instead of to me. (yeah, I got that much figured out!) The rep did not know why the shipper kept putting the wrong label on the package. The rep was very nice and agreed to escalate the issue and try to get someone to forward the package to me from the warehouse in Ca. She told me to give it 24-48 hours. I agreed and waited. The package still didn’t move, so I called again. This time the rep said that they were going to resend the crib AGAIN, but with specific instructions so that it would be labeled properly. So, on 2/16/2026 the crib was re-ordered a THIRD time. One day later, I got a call from a Wayfair rep letting me know that they were assigned to watch the order and they were going to make sure it got to me this time. After a couple of days, I checked the package and it said that once again it was going to Perris, Ca!! I was glad I had caught it before it was delivered and thought that maybe someone would be able to call FedEx and get it rerouted. I called Wayfair and they said that there was an assigned person to my “case” and that they were working on it to make sure that it got to me instead of the warehouse. I told them that I would continue to wait. 2/19/2026 the package was delivered to the Wayfair warehouse in Perris, Ca again. Once more I called Wayfair. The rep told me that she would try to call the warehouse in Ca and she put me on hold. She said that it might be too early but that she was escalating this again for me. (sigh sigh)
On 2/23/2026 I called again, as crib showed once more that it was delivered in Perris, Ca.
After speaking with rep, I asked for a manager. I spoke with a manager named Denna, who was very sympathetic to the situation. She updated me and let me know that the case worker who was assigned to watch the order, Michelle, had emailed me about the order on the 20th. I had not received the email, so Denna forwarded it to me again. She let me know that I should be hearing back about the order no later than 2/25/2026. I thanked her and told her I would keep an eye out for any communication from Michelle. On 2/24/2026 I received an email from Michelle. She let me know that she is personally watching the shipment and that it would now be on its way to us from their warehouse and that she would keep me posted on its process. On 2/25/2026 I was finally notified that the delivery to my house would be made on 3/2/2026. On 2/27/2026 I received a phone call from Michelle at Wayfair letting me know that she had been monitoring the package, and that it was on its way and WOULD certainly be delivered this weekend!! It was explained that the package had been shipped as a large parcel and that caused it to be shipped to their warehouse instead of to my house. On 3/2/2026 the crib was actually delivered to my house!!!
Finally, getting to inspect the crib, I can say that the box is HUGE and heavy! (Really not sure how the warehouse manager at Wayfair missed seeing three of these delivered!) It will take 2 people or a dolly and straps to bring it in. The FedEx driver so kindly let ours at the END of the driveway! (insert sarcasm) Despite my husband trying to flag down the driver, we managed to drag it up the hill and into the house ourselves.
Regardless of everything else, this crib is AMAZING! The shipping was a nightmare but I am so glad we didn’t give up on getting it! Wayfair did make it right and did get it to us finally! Putting it together definitely took two people but wasn’t hard overall. It is a VERY heavy crib but just stunning! This will certainly last for many years to come and we are so very pleased. Aside from the shipping, I would recommend it simply for the quality of the product alone. Beautiful, well-made piece and highly recommend it to anyone wanting one that will last and be a statement piece in any nursery.. Melinda. Venice, FL. Thu Apr 30 2026