Dear Wayfair Customer Service, I am writing to report an issue with the mailbox I recently purchased from Wayfair (Order Number: [your order number]). Upon receiving the item, I noticed the following problems: The paint on the surface is peeling and bubbling in multiple areas, which appears to be a manufacturing defect (see attached photo). One of the components near the mail slot is loose or detached, making the mailbox unusable in its current condition (see attached photo). Additionally, the item is large and quite heavy, making the return process very difficult and inconvenient for me. Given these issues, I kindly request a replacement or a full refund without requiring a return, due to the size and weight of the item. Please advise on the next steps. I have attached photos for your reference. Thank you for your understanding and assistance.

The mailbox overall looks nice and is quality on the outside. It is a little flimsy on the package drop box.

The delivery team was amazing very professional, very polite and did an excellent job

Exactly what we needed to help out mailman vs him coming into our gated lawn with a couple of obnoxious pooches. He thanked us. Good weight, installed under a soffet so weather protected too.

just as described super fast delivery

Seems pretty tamper proof so far.

Comes assembled! Looks great! At 6’1”, I reached in and touched bottom through drop Deterrents with less/no visual.

I like the product but came in damaged with two dents and a scratch on the left side when facing the drop box.

Very durable and easy to install

Nice