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Rated 4.7 out of 5 stars.
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Showing 1-10 of 364 reviews
Rated 1 out of 5 stars.
Don’t send me used items especially with porous materials! How dare you send me used items and have me bring it into my home with my family knowing that it was returned and in someone’s else’s home with pets!!! I’m furious and disgusted! Do you think people are stupid and would just accept a returned item without knowing it was used That’s really dumb! At least give people the option to choose if they want to buy a used item that has been in someone’s else’s home! Reality check AN ITEM THAT WAS IN SOMEONE ELSE’S HOME AND THEY RETURNED IT, IS NOT NEW ANYMORE, IT’S USED!!!!!! I’m up here scratching my dogs scratching! I don’t know who’s home that thing came out of! How DARE you! I know times are tough but have some integrity! You will never win doing shady things like that with people’s hard earned money and disrespecting their home! You will end up loosing money that way!
Rated 5 out of 5 stars.
My Doggie has bad tendons and knees . Lily is a pitbull weighing 50lbs so lifting her up and down on the couch is difficult. These steps are so sturdy and great carpet and quality! The best part … no construction… they come already put together!!!
Rated 5 out of 5 stars.
My elderly cats love these stars.
Rated 5 out of 5 stars.
Very satisfied!
Rated 1 out of 5 stars.
These stairs I recieved look NOTHING LIKE THE PICTURE! The picture shows 2 warm colors that are attractive. They sent me an all white stairs and an all gray stairs! I had to argue to send them back. Waited 2 weeks to get the new ones. Still not the same warm colors that they display on the website! This is a BAIT AND SWITCH SCAM! The picture from the website is below. The 2 stairs I recieved are below. One Gray. One White. NOT the same as shown in the photo! This company is a SCAM!
Rated 5 out of 5 stars.
Love this item!! It is strong and sturdy, and my dog can easily climb and be the first to see who or what is coming to the front door through the window. It took a few days for him to feel safe going up and sitting comfortably on the top stair, but he finally got the hang of it!! Good job, Wayfair!!
Rated 4 out of 5 stars.
I had purchased one about 5 yrs ago and I love it, it still looks brand new. So I decided to get a second one for my bedroom since my cats are getting older and I do still feel it’s the sturdiest stair I have found. My only issue is the way it was put together the bottom step is not on straight, while it doesn’t cause a problem for the cats I would think for the price there would be a little better quality control. The last photo is of the one that’s in my cats bedroom from 5 yrs ago. They were definitely made better then.
Rated 5 out of 5 stars.
Not as big as it looks but I measured so it is what it says it is. These steps are better than the other steps I have because they are so much more sturdier then the others. It's heavier but it needs to be. My dogs use them without hesitation. Good quality and exactly as advertized.
Rated 1 out of 5 stars.
These stairs are the perfect height for my small older dog Topper to use to get in the bed! They are extremely sturdy and will definitely last a long time. I’m very pleased with the fine quality workmanship that went into making this product. I’m also sending a photo showing how good they look in my bedroom! I also included a cute photo of Topper who is learning to use the stairs.
Rated 1 out of 5 stars.
These are horrible!! With the positive reviews, I didn’t hesitate to order, but am so disappointed that I did due to such poor quality and workmanship. Immediately, I noticed the steps were very crooked and the second step wasn’t even level. I’ve ordered pet furniture on Wayfair before and have been very happy, so I’ll try again but from another manufacturer.