Intex PureSpa Plus 6 Person Inflatable Round Hot Tub Set with 170 AirJets, Blue

I purchased the Intex pure spa about 3 months ago. Finally assembled it after 3 weeks and was working fine….for about a month. Then the spa wasn’t getting hot anymore. I called Intex, I also purchased a 5 year warranty, to file a claim. But before that, they want to make sure I troubleshooted everything before they send out a replacement. They asked for a model number and after a couple days, I was able to find it. They needed the number on the unit that’s attached to the inflatable tub, then there’s a number on the rim of the tub that I was unaware of. So my replacement came in and sat in the garage for a couple of weeks, because I’m super busy, until I had time to reconnect the new one. Finally got it connected and now this one doesn’t work. So I call back and what do you know, they need the model number. I was like, don’t you have my warranty claim available on your computer The guy says they don’t keep transactions history! Are you kidding

Hot tub went out after 22 months. Power cord is not working. Wayfair doesnt do anything because it only has a 1 year manufacturer warranty. Was given website for Intex which is useless because hot tub is no longer avaialble and cannot get parts.

I received a new hot tub because my previous one had several leaks. I had it for less than a year and it was in the garage in the winter and not used. The new one that you sent is perfect and so happy that you gave me a new one for free. Old one is packed and ready for pick up!

cover broke 1 month in worked decent until 4 months in then the pump went

Good quality for an entry level tub at the listed price

Very comfortable and runs great

It’s nice jets are strong heater could be better

This hot tub is amazing. It was easy to put up. It’s been a game changer in my life. I will recommend everyone to buy one of these easy to maintain. I’ll give you five stars.

The hot tub is really built well, easy to set up, and very roomy. 170 jets works well! All too familiar with portable spas. This one is bigger & comfortable. Very pleased with this product. Delivery was spot on. Enjoying it very much!

Ithaca hole... contacted the company two days ago and gavent heard a thing. Help