Builder provided and installed. On first loading, it grinds and hums for 5 seconds and then shuts off. Repeats again in 2 minutes. Chatting with support is painfully slow. Arranged for "live talk support" and in 5 hours, have not received call. Install problem? Quality problem? Can't tell when nobody responding. Now, I am likely going to need to spend hours at home waiting for repairs. Bad first experience from the moment I opened the door.

Haven't used it yet, but looks nice and has good features.

I bought this drier one month ago and have not been happy with the installation or the performance of the appliance. The duct was improperly installed and needed to be reinstalled. The drier shuts off before clothes are fully dry. The lint trap, the drum and inside of door must be cleaned every load and often floats out when the door is opened. I would not recommend this appliance

I bought less than a month ago. I love performance though still learning g about all smart options !

We are very happy with LG DRYER .definitely telling everyone to get it.

[This review was collected as part of a promotion.] Dries clothes, even large loads, thoroughly and timely. Ability to download custom cycles on LG app is awesome but with so many pre-programmed settings, we have never needed to set it up. But honestly , favorite part has to be the app itself and alert function you can set that will notify you of dryer status. And since I have a smart watch synced with phone, I can be anywhere and receive alert. No more running back and forth to check dryer. Only thing is I get alerts, even when I’m not home, which totally ruins my husband’s surprise of having the laundry done! :)

[This review was collected as part of a promotion.] We had a washer and dryer for years. It broke and I had to find a quick replacement. All reviews lead to this one. It has been great and would recommend to others.

Dryer gets scary HOT on High setting, but towels do not get dry on Towel setting. Strange!

Dryer gets scary HOT on High setting, but towels do not get dry on Towel setting. Strange!

I bought this dryer a few months ago and it has lived up to, well beyond, my initial expectations. I had an issue where the dryer kept turning off before the clothes were dry but I found that it was actually a safety feature where it detects the moisture of the items in the dryer to prevent any malfunction or worse, fire/heat damage. I love that it allows you to bypass that feature with its manual functions allowing you to get the best results. Thanks LG!